Stakeholder focused performance management SFPM(c) delivers a complete process for ensuring business sustainability. SFPM achieves this by providing a structured approach to strategy planning, strategy implementation, performance measurement and feedback.

SFPM comprises three core components. Strategy Identification, Process design and performance measurement.

SFPM is unique, because it provides a balanced scorecard in which all stakeholders are included in the strategy design, process design and performance measurement. These stakeholders include customer, shareholder, community, employees, environment, partners and vendors and the governement.

SFPM then establishes for each stakeholder what their expectations are and what our expectations of each stakeholder are (in the form of contributions). Once these expectations and contributions are established, performance measures can be created and actual performance measured. SFPM then goes further by linking initiatives identified from performance reviews to individual projects and from there to individual tasks.

This site contains a rough overview of the process. Please take a look through our site for more information or contact us for further information on how SFPM can make your company a true leader in sustainability while maximizing stakeholder and stockholder value.